As automation becomes more prevalent in what we do today, we understand just how valuable it is to speak with a live person.
When you're growing your business, every conversation matters. That's why business owners worldwide trust the MBS team to nurture new and current customer relationships that foster loyalty with every call. Our team will help you run your business from anywhere, and partner with experts that serve your live receptionist needs.
At MBS, we help thriving companies scale their current processes without sacrificing the quality of life or flexibility. The MBS team will help you keep your existing client base and gain new clients.
Download Our Scenario Analysis
The outsourcing dilemma has four probable scenarios likely to fit gaps in service. The uncertainty areas drive social, technical, economic, and environmental operational decisions. For this reason, every active decision must align with strategy and foresight implications and actions to support external delegation.
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If you're experiencing start-up growth or seeking scalability to manage expansive growth, get the help you need without sacrificing lifestyle.
We Answer 24/7
Our seasoned career professionals answer your calls so you won't miss an emergency update or potential client.
We are a US-based outsourcing company that is proud to offer native English-speaking professionals who serve national and international teams.
We are a US-Based company that provides 24/7 live receptionist support to international clients!
Meet Our Founder, Autonnette McLaughlin
Autonnette McLaughlin is the founder of We Answer Now, A MBS Company, where she is recognized as an international operations consultant. Across her 20-year career, she has created innovative, high-quality programs with proven results in leadership development, leader/follower relationships, human resource development, and technology solutions. In the years that she has led MBS, she has achieved consistently high performance, long-term profitability, and growth in highly competitive and culturally diverse markets.
Based on years of operations, MBS has successfully supported leaders and followers as they make better decisions, effectively leverage technology for innovation and creativity, and operate in ways that strengthen their organizations for future growth in their markets.
We support customer service frameworks by creating an atmosphere of professionalism, effectiveness, and customer satisfaction for industry leaders, entrepreneurs, and organizations. We provide direct access to efficient and professional virtual teams that collaborate between various platforms to complete inbound & outbound communications and 24/7 answer services in the global marketplace.
How We Can Help You.
We deliver thoughtful partnerships that design virtual workplace solutions to fit the delivery models of national and international companies.
In a 24/7 day, we know the world does not stop when your staff is away. We focus on listening, engagement, message taking and delivery. Leave the phones to us so you can get things done or relax and enjoy life.
We Answer for you when...
Your staff is off
Your staff is at lunch
Your staff is in a meeting
Weekends and holidays
Inbound & Outbound
Let our professional team represent you and your company as your staff represents your organization. We will think and act based on your mission and core values to meet or exceed the needs of your customers.
Our focus is working with your clients on the front lines to learn their wants, needs and desires. We partner with you to communicate your value proposition while enhancing your brand, gathering market intelligence and creating a sales funnel.
Decision Logic Scripting
Call Spike Handling
ADDRESS: 225 GREEN STREET 601B FAYETTEVILLE, NC 28301
TEL: 888-735-5988 |